How to configure sentry behind firewall

my company has specific rule which public ip address of server are not reachable inside local network,

Sentry 20.8.0.dev0992c6f6

my on-premise sentry on ubuntu 18 has a yyy.yyy.yyy.yyy local IP address, and also reachable from xxx.xxx.xxx.xxx public Ip address from internet (port 9000 on both local and public IP address).

i can work with sentry web interface and there is no problem.
but android SDK cannot sent anything and this error is logged on nginx docker container:

nginx_1                        | 2020/10/10 07:42:55 [error] 6#6: 
	*71 connect() failed (113: No route to host) while connecting to upstream, client: ccc.ccc.ccc.ccc, 
	server: , request: "POST /api/2/envelope/ HTTP/1.1", upstream: "http://172.19.0.25:3000/api/2/envelope/", host: "xxx.xxx.xxx.xxx:9000"

nginx_1                        | ccc.ccc.ccc.ccc - - [10/Oct/2020:07:42:55 +0000] 
	"POST /api/2/envelope/ HTTP/1.1" 502 150 "-" "sentry.java.android/3.0.0"

Public IP: xxx.xxx.xxx.xxx
Local IP: yyy.yyy.yyy.yyy
Client IP: ccc.ccc.ccc.ccc

system.url-prefix: ‘http://xxx.xxx.xxx.xxx:9000

I have tried to forward outgoing traffic of xxx.xxx.xxx.xxx:9000 to yyy.yyy.yyy.yyy:9000 using iptables with no success,

please help

Seems like you have a network configuration issue with Docker Compose’s internal network, created only for Sentry or you have DNS records colliding with the services we define in the docker-compose.yml file. http://172.19.0.25:3000 should be the relay service and Nginx should be able to reach it.

ubuntu 18 clean install only for sentry, no other services, but there is proxy configurations everywhere (apt, docker daemon, docker-compose, shell)

Yeah, than I’d look there.

I have disabled all proxy configuration from these locations (Cannot install senrty on-premise on ubuntu 18.04) and rebooted the server:

sudo nano /etc/environment
sudo nano /etc/apt/apt.conf.d/proxy.conf
sudo nano /etc/systemd/system/docker.service.d/proxy.conf
sudo nano ~/.docker/config.json

but error is the same:

nginx_1                        | 2020/10/12 11:15:19 [error] 6#6: *21 connect() failed (113: No route to host) while connecting to upstream, client: ccc.ccc.ccc.ccc, server: , request: "POST /api/2/envelope/ HTTP/1.1", upstream: "http://172.19.0.22:3000/api/2/envelope/", host: "xxx.xxx.xxx.xxx:9000"
nginx_1                        | ccc.ccc.ccc.ccc - - [12/Oct/2020:11:15:19 +0000] "POST /api/2/envelope/ HTTP/1.1" 502 150 "-" "sentry.java.android/3.0.0"
nginx_1                        | 2020/10/12 11:15:22 [error] 6#6: *23 connect() failed (113: No route to host) while connecting to upstream, client: ccc.ccc.ccc.ccc, server: , request: "POST /api/2/envelope/ HTTP/1.1", upstream: "http://172.19.0.22:3000/api/2/envelope/", host: "xxx.xxx.xxx.xxx:9000"
nginx_1                        | ccc.ccc.ccc.ccc - - [12/Oct/2020:11:15:22 +0000] "POST /api/2/envelope/ HTTP/1.1" 502 150 "-" "sentry.java.android/3.0.0"
nginx_1                        | 2020/10/12 11:15:25 [error] 6#6: *25 connect() failed (113: No route to host) while connecting to upstream, client: ccc.ccc.ccc.ccc, server: , request: "POST /api/2/envelope/ HTTP/1.1", upstream: "http://172.19.0.22:3000/api/2/envelope/", host: "xxx.xxx.xxx.xxx:9000"
nginx_1                        | ccc.ccc.ccc.ccc - - [12/Oct/2020:11:15:25 +0000] "POST /api/2/envelope/ HTTP/1.1" 502 150 "-" "sentry.java.android/3.0.0"
nginx_1                        | 2020/10/12 11:15:28 [error] 6#6: *27 connect() failed (113: No route to host) while connecting to upstream, client: ccc.ccc.ccc.ccc, server: , request: "POST /api/2/envelope/ HTTP/1.1", upstream: "http://172.19.0.22:3000/api/2/envelope/", host: "xxx.xxx.xxx.xxx:9000"
nginx_1                        | ccc.ccc.ccc.ccc - - [12/Oct/2020:11:15:28 +0000] "POST /api/2/envelope/ HTTP/1.1" 502 150 "-" "sentry.java.android/3.0.0"
nginx_1                        | 2020/10/12 11:15:31 [error] 6#6: *29 connect() failed (113: No route to host) while connecting to upstream, client: ccc.ccc.ccc.ccc, server: , request: "POST /api/2/envelope/ HTTP/1.1", upstream: "http://172.19.0.22:3000/api/2/envelope/", host: "xxx.xxx.xxx.xxx:9000"
nginx_1                        | ccc.ccc.ccc.ccc - - [12/Oct/2020:11:15:31 +0000] "POST /api/2/envelope/ HTTP/1.1" 502 150 "-" "sentry.java.android/3.0.0"

Again, this is clearly a network configuration issue, specific to your system. You need to debug this yourself, we cannot provide help from here. This means the Nginx container cannot reach that IP address while it should be. “No route to host” means they probably are on separate networks for some reason (maybe something you did trying to expose Nginx publicly took it out of the internal docker network)?

i believe there is a problem with relay container:

as you can see , nginx tries to connect to relay server 172.19.0.25:3000, but relay container has no IP address assigned!

nginx_1                        | 2020/10/13 09:41:48 [error] 6#6: *5 connect() failed (113: No route to host) while connecting to upstream, client: 172.19.0.1, server: , request: "POST /api/2/envelope/ HTTP/1.1", upstream: "http://172.19.0.25:3000/api/2/envelope/", host: "yyy.yyy.yyy.yyy:9000"
nginx_1                        | 172.19.0.1 - - [13/Oct/2020:09:41:48 +0000] "POST /api/2/envelope/ HTTP/1.1" 502 150 "-" "sentry.java.android/3.0.0"
^CERROR: Aborting.
emdad@sanaproxy:~/onpremise$ wget http://172.19.0.25:3000/api/2/envelope/
--2020-10-13 09:42:13--  http://172.19.0.25:3000/api/2/envelope/
Connecting to 172.19.0.25:3000... failed: No route to host.

emdad@sanaproxy:~/onpremise$ docker inspect -f '{{.Name}} - {{range .NetworkSettings.Networks}}{{.IPAddress}}{{end}}' $(docker ps -aq)
WARNING: Error loading config file: /home/emdad/.docker/config.json: EOF
WARNING: Error loading config file: /home/emdad/.docker/config.json: EOF
/sentry_onpremise_nginx_1 - 172.19.0.10
/sentry_onpremise_sentry-cleanup_1 - 172.19.0.16
/sentry_onpremise_worker_1 - 172.19.0.23
/sentry_onpremise_web_1 - 172.19.0.24
/sentry_onpremise_post-process-forwarder_1 - 172.19.0.7
/sentry_onpremise_ingest-consumer_1 - 172.19.0.22
/sentry_onpremise_cron_1 - 172.19.0.17
/sentry_onpremise_snuba-cleanup_1 - 172.19.0.6
/sentry_onpremise_relay_1 - 
/sentry_onpremise_symbolicator-cleanup_1 - 172.19.0.3
/sentry_onpremise_snuba-replacer_1 - 172.19.0.18
/sentry_onpremise_snuba-outcomes-consumer_1 - 172.19.0.13
/sentry_onpremise_snuba-transactions-consumer_1 - 172.19.0.14
/sentry_onpremise_snuba-consumer_1 - 172.19.0.21
/sentry_onpremise_snuba-sessions-consumer_1 - 172.19.0.15
/sentry_onpremise_snuba-api_1 - 172.19.0.12
/sentry_onpremise_smtp_1 - 172.19.0.2
/sentry_onpremise_symbolicator_1 - 172.19.0.8
/sentry_onpremise_memcached_1 - 172.19.0.5
/sentry_onpremise_postgres_1 - 172.19.0.19
/sentry_onpremise_kafka_1 - 172.19.0.20
/sentry_onpremise_zookeeper_1 - 172.19.0.9
/sentry_onpremise_redis_1 - 172.19.0.4
/sentry_onpremise_clickhouse_1 - 172.19.0.11

i have tested many times, when i run

sudo docker-compose restart

“sentry_onpremise_relay_1” container has IP address for a moment and everything is ok,

and after that there is no IP address suddenly!!! and i will get “No route to host” error

This suggests you have a custom and an invalid Docker configuration that is likely interfering. Moreover, the network created by Docker compose should not be directly reachable from the host machine so your wget command failing is expected.

Relay not having an IP address might be because of the service not starting up and staying up correctly. I recommend looking at its logs to see what is going wrong.

relay log:

ERROR: relay has no credentials, which are required in managed mode. Generate some with "relay credentials generate" first.

is this related to IP address?

That error means Relay cannot start so it makes sense that it doesn’t have an IP address (a non-existent process cannot have an IP address). So you need to fix that issue. Seems like this step is not running or failing for you when installing Sentry: