Install.sh fails (stops at zookeeper)

On-Premise
1

Hi, trying to do a on-prem install of version: 21.4.0 via ansible (Also tried 21.4.1)

when it gets to running the install.sh script it always hangs on the set-up-zookeeper.sh step, there are no errors, or outputs to suggest a reason, it just stays there untill i break out of it.

ansible command:

    - name: sentry_install
      command: "/opt/sentry/onpremise-21.4.0/install.sh --no-user-prompt"

sentry_install_log

Docker images built.

▶ Turning things off ...
--no-ansi option is deprecated and will be removed in future versions. Use `--ansi never` instead.
Removing network onpremise_default
Network onpremise_default not found.
--no-ansi option is deprecated and will be removed in future versions. Use `--ansi never` instead.
Removing network sentry_onpremise_default
Network sentry_onpremise_default not found.

▶ Setting up Zookeeper ...
--no-ansi option is deprecated and will be removed in future versions. Use `--ansi never` instead.
Creating network "sentry_onpremise_default" with the default driver
Creating volume "sentry_onpremise_sentry-secrets" with default driver
Creating volume "sentry_onpremise_sentry-smtp" with default driver
Creating volume "sentry_onpremise_sentry-zookeeper-log" with default driver
Creating volume "sentry_onpremise_sentry-kafka-log" with default driver
Creating volume "sentry_onpremise_sentry-smtp-log" with default driver
Creating volume "sentry_onpremise_sentry-clickhouse-log" with default driver
Creating sentry_onpremise_zookeeper_run ... 
Creating sentry_onpremise_zookeeper_run ... done
2

This is the file where we do some zookeeper set up: onpremise/set-up-zookeeper.sh at a95b9fa011ebf3d8fb0fcd6e20d35527c72911cf · getsentry/onpremise · GitHub

You can try running it standalone via

source install/_lib.sh
source set-up-zookeeper.sh

and see if you get any useful errors.

3

Thanks @BYK

Added a ansible task of:

    - name: sentry_test_zoo
      shell: | 
        source /opt/sentry/onpremise-21.4.1/install/_lib.sh
        source /opt/sentry/onpremise-21.4.1/install/set-up-zookeeper.sh

and get output:

       TASK [sentry_test_zoo] *********************************************************
       fatal: [localhost]: FAILED! => {"changed": true, "cmd": "source /opt/sentry/onpremise-21.4.1/install/_lib.sh\nsource /opt/sentry/onpremise-21.4.1/install/set-up-zookeeper.sh\n", "delta": "0:00:00.041055", "end": "2021-05-03 21:18:30.118887", "msg": "non-zero return code", "rc": 2, "start": "2021-05-03 21:18:30.077832", "stderr": "/opt/sentry/onpremise-21.4.1/install/_lib.sh: line 6: syntax error near unexpected token `>'", "stderr_lines": ["/opt/sentry/onpremise-21.4.1/install/_lib.sh: line 6: syntax error near unexpected token `>'"], "stdout": "", "stdout_lines": []}
4

Which version of bash are you using on the target machine?

5

Hi @BYK

5.0.17(1)-release

6

We had a report around Windows-style line endings in the script yesterday. How are you shipping the repo to the target machine? Could this be an issue?

7

I get the same error via:

Ansible run locally:
I bring up a Amazon Linux2 instance, install ansible copy the ansible playbook and run it.

Ansible remote:
i use ansible on my workstation and run the playbook remotely.

Packer shell command:
Via a packer shell provider using inline:

S

8

same issue using amazon linux as well

9

I’m also experiencing the same issue but when using chef.
The ./install.sh command can be run on the server manually with success but when triggered through an execute block hangs in the zookeeper stage described above.
I’m also using an AmazonLinux2 instance.

10

Same problem here - Amazon Linux 2, GNU bash, version 4.2.46(2)-release (x86_64-koji-linux-gnu)
Installation fails when run without tty, succeeds when run manually.

Fingers crossed for quick fix.

EDIT: I’ve tried with older releases with same result. I’ve changed AMI to Ubuntu 20.04 and worked fine for Sentry on-premise latest version.

1 Like
11

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