Log not show in dashboard when payload has many stacktrace

On-Premise
#1

i installed sentry server by docker on my own server.

At first i test the server by directly trigger error from chrome console, the server works ok.
when i trigger error inside files which included by other function , i can not find any infomation from sentry dashboard.
i have checked chrome network panel,it reported with payload.

And i found some errors reported on project "Sentry / Internal"
1.Failed to perform scheduling for partition 0 due to error: UnableToAcquireLock(“Unable to acquire <Lock: ‘d:s:0’> due to error: Could not set key: u’l:d:s:0’”,)

2.SoftTimeLimitExceeded()

i am sure the problem is related with stacktrace.

sentry server:8.7.0
sentry client:raven-js 3.7.0

could any body help me to solve this problem?

Thanks

#2

the orinigal payload is
{“project”:“6”,“logger”:“javascript”,“platform”:“javascript”,“request”:{“headers”:{“User-Agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36”},“url”:“http://home.xl9.xunlei.com/"},“exception”:{“values”:[{“type”:“ReferenceError”,“value”:"aaa is not defined”,“stacktrace”:{“frames”:[{“filename”:“http://misc.xl9.xunlei.com/client/static/1.0/js/page/build/index.js?v=9e6a3c2d5f662f4bc3ef5cf3f6b62a51",“lineno”:43,“colno”:10,“function”:"?",“in_app”:true},{“filename”:“http://misc.xl9.xunlei.com/client/static/1.0/js/page/build/index.js?v=9e6a3c2d5f662f4bc3ef5cf3f6b62a51”,“lineno”:40,“colno”:18,“function”:"?",“in_app”:true},{“filename”:“http://misc.xl9.xunlei.com/client/static/1.0/js/page/build/index.js?v=9e6a3c2d5f662f4bc3ef5cf3f6b62a51”,“lineno”:20,“colno”:30,“function”:"webpack_require”,“in_app”:true},{“filename”:“http://misc.xl9.xunlei.com/client/static/1.0/js/page/build/index.js?v=9e6a3c2d5f662f4bc3ef5cf3f6b62a51",“lineno”:1621,“colno”:4,“function”:"Object.”,“in_app”:true},{“filename”:“http://misc.xl9.xunlei.com/client/static/1.0/js/page/build/index.js?v=9e6a3c2d5f662f4bc3ef5cf3f6b62a51",“lineno”:81,“colno”:6,“function”:"?",“in_app”:true}]}}]},“culprit”:“http://misc.xl9.xunlei.com/client/static/1.0/js/page/build/index.js?v=9e6a3c2d5f662f4bc3ef5cf3f6b62a51”,“extra”:{“session:duration”:2071},“event_id”:"31be3368ca5d44e2bfa65ef6b8846292”}

this report can not work.

when i Minimize it to
{“project”:“6”,“logger”:“javascript”,“platform”:“javascript”,“request”:{“headers”:{“User-Agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36”},“url”:“http://home.xl9.xunlei.com/"},“exception”:{“values”:[{“type”:“ReferenceError”,“value”:"aaa is not defined”,“stacktrace”:{“frames”:[{“filename”:“http://misc.xl9.xunlei.com/client/static/1.0/js/page/build/index.js?v=9e6a3c2d5f662f4bc3ef5cf3f6b62a51",“lineno”:20,“colno”:30,“function”:"webpack_require”,“in_app”:true}]}}]},“culprit”:“http://misc.xl9.xunlei.com/client/static/1.0/js/page/build/index.js?v=9e6a3c2d5f662f4bc3ef5cf3f6b62a51",“extra”:{“session:duration”:2071},“event_id”:"31be3368ca5d44e2bfa65ef6b8846292”}

it works fine.

the only modified field is stacktrace.

#3

The error message given is fairly clear. You’re going to need to debug why the locking backend (which is Redis) cannot get locks.

We highly recommend using our hosted service if you’re not familiar with the architecture of Sentry, as many problems can be tricky to understand and diagnose.

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