Slack Integration Feedback


#1

This thread is for feedback on our new (2018) Slack integration. If you’re not sure what that is, the thread doesn’t apply to you.

The new Slack integration lives globally in your organization (under “Integrations”). Once you’ve connected it to a Slack workspace, you’ll gain access to a few things:

  1. Sentry links will unfurl within Slack
  2. Actions will become available on issue cards
  3. Rules will allow you to send a notification to a specific workspace and channel.

Unlike the legacy plugin, by default slack notifications will not be triggered without first configuring a rule to trigger a notification, you’ll want to configure that under Projects > Alerts > Rules.

Note: You may want to disable the legacy Slack integration (via “Manage Integrations” on the Project Settings, or the “Alerts” settings page) as it will create duplicate notifications for any newly formed rules.

If you’re one of our early adopters, we’d find feedback very valuable here. We’re still polishing up the UI, and things will be move around a bit for configuration, but specifically we’d like to know:

  • Are there things you think are missing?
  • Does the experience “feel” good to you? Primarily around the notifications and cards.

#2
  1. if there is one workspace associated with the integration, it should be automatically selected when configuring an alert click… saves us a click.
  2. auto-complete from slack channels will be nice (in the edit rule UI)
  3. the ability to select tags or any other data (limited number of items obviously) from the sentry issue to show up in the slack message (for example, number of events, users, tags, etc…) maybe this can also allow expanding to view more (similar to how snippets work in slack) to view more info inline.

#3

It looks like with multiple projects sending events the resolve button does not work. It works for this first project configured but no popup and action for the second project.


#4

Is it possible that you have a legacy slack integration activated as well? Or is it that the “Resolve” button is showing but is not functional?


#5

It is definitly from the new integration, it has the same formatting as the others with working buttons. The button is there but just does nothing.

Edit: Also the assign dropdown did work on that event where the resolve button does nothing.


#6

Can I get a “workflow” notification on Slack?
https://docs.sentry.io/learn/notifications/

I know how to do that with “alert” notification.


#7

@zeeg
ping


#8

We are not supporting workflow notifications for Slack yet