Unable to invite members

I am unable to invite new members with error “There is an existing invite request for: …”, but there was no invitation request. Moreover no email or notification was received.

PS: Your customer service is unreachable, I tried over Twitter, I have an issue opened on GitHub more than 2 months ago, just no reply.

Is this sentry.io or on-premise? If this is sentry.io, have you tried contacting support through https://help.sentry.io/ ?

Finally, can you like to the GitHub issue you opened?

Hello there

Yea sorry I forgot to mention that I am using sentry.io.

have you tried contacting support through https://help.sentry.io/ ?

I checked the link, but there is no contact info. I think I found a contact email somewhere and I sent a message around three days ago and I am waiting for a response.

Finally, can you like to the GitHub issue you opened?

I have checked again and it was 5 months old and unfortunately I am not working anymore on that project.

Thanks!

Try this one: https://help.sentry.io/hc/en-us/requests/new

Not sure I understand this one. Didn’t you open the GitHub issue on https://github.com/getsentry/sentry?