You may need to disable adblocking extensions to load Sentry

Hi,
Recently i have installed sentry in our dev environment, it worked fine.
but when i installed it in production once login i am getting the following message,
“You may need to disable adblocking extensions to load Sentry.” and page not moving.

i am not sure, what is the issue.
i am using the latest sentry onpremiese - 21.3.0
image

we are using proxy to download the docker files and connect to outside from production machine.
can you suggest something to proceed ? currently i am blind to proceed.

even i have tried with different browsers but not succeed.

I’m assuming you have disabled your ad blocker.

Can you share your browser’s console and network panel logs?

Here i have copied the Browser console logs:
one more infromation:
if I install sentry 9.0 version this issue is not occurred.

I have checked the IP tables between the dev and prod machines.
both are same
docker versions are same.
prod machine in different network range and some more restrictions but i am not seeing where is the difference, if you provide info about i can speak with our network guys.

i tried with different browsers. but no difference.

need your help to proceed further.

Browser console logs:
“[CustomizableUI]” “Custom widget with id loop-button does not return a valid node” CustomizableUI.jsm:167
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4150:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4163:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4188:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4277:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4319:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4361:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4403:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4447:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4555:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4673:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4691:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4704:11
Unknown property ‘column-count’. Declaration dropped. bootstrap.css:4762:16
Unknown property ‘column-gap’. Declaration dropped. bootstrap.css:4765:14
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4804:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:4839:11
Expected media feature name but found ‘prefers-reduced-motion’. bootstrap.css:4942:8
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5265:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5275:11
Expected media feature name but found ‘prefers-reduced-motion’. bootstrap.css:5288:8
Expected media feature name but found ‘prefers-reduced-motion’. bootstrap.css:5304:8
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5312:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5324:11
Unknown property ‘appearance’. Declaration dropped. bootstrap.css:5666:12
Unknown property ‘backdrop-filter’. Declaration dropped. bootstrap.css:5682:17
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5705:11
Expected media feature name but found ‘prefers-reduced-motion’. bootstrap.css:5756:8
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5768:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5789:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5820:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5852:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:5882:11
Unknown property ‘line-break’. Declaration dropped. bootstrap.css:5963:12
Unknown property ‘line-break’. Declaration dropped. bootstrap.css:6076:12
Unknown property ‘touch-action’. Declaration dropped. bootstrap.css:6223:14
Expected media feature name but found ‘prefers-reduced-motion’. bootstrap.css:6251:8
Expected media feature name but found ‘prefers-reduced-motion’. bootstrap.css:6296:8
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6309:11
Expected media feature name but found ‘prefers-reduced-motion’. bootstrap.css:6322:8
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6368:11
Expected media feature name but found ‘prefers-reduced-motion’. bootstrap.css:6396:8
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6754:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6759:11
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6786:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6790:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6818:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6822:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6850:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6854:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6882:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6886:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6914:13
Error in parsing value for ‘display’. Declaration dropped. bootstrap.css:6918:13
Error in parsing value for ‘position’. Declaration dropped. bootstrap.css:7777:12
Error in parsing value for ‘position’. Declaration dropped. bootstrap.css:7799:14
Error in parsing value for ‘word-break’. Declaration dropped. bootstrap.css:9945:14
Unknown property ‘overflow-wrap’. Declaration dropped. bootstrap.css:9946:15
Unknown property ‘size’. Declaration dropped. bootstrap.css:10000:8
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:23:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:43:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:87:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:123:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:161:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:209:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:245:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:267:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:287:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:307:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:327:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:347:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:369:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:439:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:515:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:543:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:563:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:585:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:671:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:757:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:843:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:929:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1015:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1103:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1191:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1237:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1363:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1386:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1419:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1451:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1495:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1539:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1583:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1627:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1673:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1719:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1765:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1811:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1856:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1901:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1944:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:1987:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2032:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2077:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2122:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2168:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2190:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2211:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2261:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2309:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2338:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2370:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2405:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2424:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2457:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2491:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2524:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2557:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2591:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2624:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2661:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2697:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2734:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2753:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2772:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2793:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2812:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2834:25
Error in parsing value for ‘background’. Declaration dropped. hover.css:2851:14
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2880:25
Error in parsing value for ‘background’. Declaration dropped. hover.css:2900:14
Error in parsing value for ‘background’. Declaration dropped. hover.css:2905:14
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2922:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2954:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:2986:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3018:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3050:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3089:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3128:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3167:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3207:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3242:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3308:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3370:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3401:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3467:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3508:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3563:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3622:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3658:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3693:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3752:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3801:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3852:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3903:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3958:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:3999:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4036:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4071:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4106:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4141:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4224:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4313:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4418:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4517:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4576:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4715:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4751:25
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. hover.css:4765:10
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4788:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4822:25
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. hover.css:4856:25
Unknown property ‘user-select’. Declaration dropped. select2.min.css:1:231
Unknown property ‘user-select’. Declaration dropped. select2.min.css:1:783
Unknown pseudo-class or pseudo-element ‘-webkit-search-cancel-button’. Ruleset ignored due to bad selector. select2.min.css:1:1248
Unknown property ‘user-select’. Declaration dropped. select2.min.css:1:1615
Unknown pseudo-class or pseudo-element ‘-webkit-search-cancel-button’. Ruleset ignored due to bad selector. select2.min.css:1:2190
Expected ‘none’, URL, or filter function but found ‘alpha(’. Error in parsing value for ‘filter’. Declaration dropped. select2.min.css:1:2497
Expected ‘none’ or URL but found ‘inset(’. Error in parsing value for ‘clip-path’. Declaration dropped. select2.min.css:1:2641
Error in parsing value for ‘background-image’. Declaration dropped. select2.min.css:1:8837
Error in parsing value for ‘background-image’. Declaration dropped. select2.min.css:1:8904
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. select2.min.css:1:9048
Error in parsing value for ‘background-image’. Declaration dropped. select2.min.css:1:9875
Error in parsing value for ‘background-image’. Declaration dropped. select2.min.css:1:9942
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. select2.min.css:1:10086
Error in parsing value for ‘background-image’. Declaration dropped. select2.min.css:1:11413
Error in parsing value for ‘background-image’. Declaration dropped. select2.min.css:1:11478
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. select2.min.css:1:11618
Error in parsing value for ‘background-image’. Declaration dropped. select2.min.css:1:11926
Error in parsing value for ‘background-image’. Declaration dropped. select2.min.css:1:11993
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. select2.min.css:1:12137
Expected color but found ‘#\35 897f’. Error in parsing value for ‘border-color’. Declaration dropped. select2.min.css:1:14945
Unexpected end of file while searching for closing } of declaration block. select2.min.css:1:14951
Error in parsing value for ‘line-height’. Declaration dropped. select2-bootstrap4.min.css:1:218
Error in parsing value for ‘line-height’. Declaration dropped. select2-bootstrap4.min.css:1:727
Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. font-awesome.css:20:25
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. font-awesome.css:121:10
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. font-awesome.css:127:10
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. font-awesome.css:133:10
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. font-awesome.css:139:10
Expected ‘none’, URL, or filter function but found ‘progid’. Error in parsing value for ‘filter’. Declaration dropped. font-awesome.css:145:10
mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create bootstrap.js:68:4
Relative positioning of table rows and row groups is now supported. This site may need to be updated because it may depend on this feature having no effect. dashboard
Async statement execution returned with ‘1’, ‘no such table: moz_favicons’ nsPlacesExpiration.js:661:0
Async statement execution returned with ‘1’, ‘no such table: moz_favicons’ PlacesDBUtils.jsm:146:0
Async statement execution returned with ‘1’, ‘no such table: moz_favicons’ nsPlacesExpiration.js:661:0

hi,

anybody can help here ?
i have configured with proxy and without proxy (for docker) both are not working.
i am not able to understand where is the issue ?
is it problem with proxy ?
sentry can not work in offline ?
or any issue with docker or OS ?
or any issue related to browser ?
if you give a clue i can go to concern department

i understood, it was the problem with Browser. in our production environment, we are using browser with restricted functionality.
after i have used a open browser, i am able to see the page.

one more to install sentry - you need proxy (docker should configured with proxy, config.json)
but once installed proxy can be removed.

Thanks for your support