Integrating SMTP with sentry on premise-20.12.1

[Wajahatlateef]

Hi all, I am using sentry on premise, I have configured smtp mail settings in config.yml. But when I am sending test mail its flashing error which I am attaching here. I am using following configurations for smtp.

mail.backend: 'smtp'  # Use dummy if you want to disable email entirely
mail.host: 'smtp.gmail.com'
mail.port: 587
mail.username: 'my-mail@gmail.com'
mail.password: 'mail password'
mail.use-tls: true
# The email address to send on behalf of
mail.from: 'my-mail@gmail.com'

error while sending test mail![Screenshot 2021-01-06 at 5.32.40 PM|690x156]

[Alexander]

The error says that the username and password was not accepted.
It’s not a Sentry “problem”. Read more here https://support.google.com/accounts/answer/6010255

[Wajahatlateef]

@Alexander is there any issue in config that I have shared? I have also enabled less secure app access on gmail but no luck in either case.

[BYK]

Very likely that your password or username is incorrect even if “you are sure” they are correct. If you are using 2FA, you’d need to generate an app-specific password.

[Wajahatlateef]

@BYK I have cross checked username and password, even turned on 2FA and created app-specific-password but where I have to place it on sentry.

[BYK]

We know our SMTP integration works, and we also know it works with GMail as this is how I tested it myself so my best guess is you having some encoding or formatting issues when you are entering this information to your configuration file.