Slack resource does not exist or has not been granted access

On-Premise
1

I’m trying to connect a rule on slack integration on sentry. We are running on premise, and I’ve configured all needed for the integration.
I’ve created a private channel, and added the designated sentry app (in slack) to the channel.
When I try to create a new rule - I’m getting this error - although I’ve granted all the access needed.
Who can help in this scenraio?
This support link wasn’t helpful (I’ve followed the suggestions here in vain)

Someone knows what’s the issue here? I’ve tried anything I can thing of.

Screen Shot 2020-07-29 at 16.03.57
Screen Shot 2020-07-29 at 16.03.571946×240 21.9 KB

2 Likes
2

Anyone?

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3

I am also facing the same error. I have verified that the app is added to the slack channel but still I get the same error.

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4

@vinothav - which version of Sentry are you running on? Have you followed the guide on develop.sentry.dev/integrations/slack/

5

we are also geting the same issue. we are trying to use an existing slack app which works for other slack channel . but we got this error when trying to add alert for a new channel

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