Looked around for the definition of Priority in the ‘sort by’ combo box. Is it some combination of occurrence frequency and total number of users impacted?
@ehthayer its a simple time decay algorithm using the total frequency. These days we dont find it overly useful as it doesnt include other dimensions (such a users). We’re going to be introducing an impact score in the near-ish future, but we’re missing some core data to make that work well right now.