Emails sending to users that no longer exists

dychi · September 29, 2021, 10:02pm

Any ideas on why emails are being sent to users that no longer exist? I’ve checked the “manage > members” page and I am unable to locate that user.

We are usings AWS SES and I noticed in our SQS queue that emails that are being sent to the user that doesn’t exist is getting bounced. I’m trying to figure out how to have Sentry to stop sending emails out to user that no longer exist.

BYK · September 30, 2021, 5:55pm

Can you share what version of Sentry are you using?

dychi · September 30, 2021, 6:27pm

We are using version 8.21.0.

I’m suspecting that maybe Sentry is keeping a cache of the old user on the database?

BYK · September 30, 2021, 7:30pm

I have no idea actually as 8.21.0 is ancient. This is probably a bug that is fixed in the newer versions.

system · December 29, 2021, 7:30pm

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Emails sending to users that no longer exists

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