To use Jira Cloud and on-prem Sentry together requires a couple additional steps for setup:
1. Create an [ Atlassian development account ](https://developer.atlassian.com/cloud/jira/platform/getting-started/)
2. Enable development mode in your Jira instance under
Gear Icon > Manage Apps > Settings
3. Upload the Atlassian connect descriptor to Jira. It can be found at:
https://[your-domain]/extensions/jira/descriptor/ or in Sentry’s case: https://sentry.io/extensions/jira/descriptor/
Click on ‘Settings’
Click on ‘Apps’
Click on ‘Manage Apps’
Click ‘Upload app’
Once you get here, you’ll need to add your Atlassian connector descriptor into this field from a public domain. Jira will turn that into a JSON file that Jira will use to install the integration.
4. Find the Sentry Add-on that you just installed and click ‘Configure’ to begin the setup process in Jira.
The app key will show your public domain, and let you continue by clicking ‘Configure’. From here, you will be in your regular Jira Cloud flow.
Keep in mind: this is available on Sentry versions 9.1.0 or higher.