JIRA + Hosted Sentry: How to login?

After adding the JIRA integration to our JIRA instance, it asks us to login to Sentry.

We’re using an on-premise / hosted Sentry. How are we supposed to login on this screen? What account should we use?

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Sounds like you’ve added the new JSD-based integration, which on the marketplace only supports Hosted sentry by default. If you just want Jira issue tracking you can do that via sentry-jira (or alternatively sentry-plugins, though thats not yet versioned).

I dont think we yet support on-premise for JSD, but if you’re interested in that let us know so we can prioritize it.

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Thanks for the reply @zeeg, we’re definitely interested in the JSD jira integration for on-premise. Would love to get some updates on that.

Also the jira plugin in sentry-plugins specifically mentions to download the integration from the Atlassian marketplace.

So what’s the recommended way to install this integration in an on-promise sentry deployment?

edit: I should point out that I’ve installed the sentry-plugins package with pip, and in my sentry’s admin “Packages” view I see the JIRA plugin listed. However that’s the only mention of it. I don’t see any UI options to activate it, nor connect it to our Jira instance.

Hi. Just following up on this as I’m in the same situation. What’s the recommended approach?

Following up. We’re looking for something like this as well.

Same here - jira cloud and on prem sentry.

Our current Jira integration should cover these use cases. It’s available in the 9.1 series.

Hi, we’re running 9.1.0 but even though I can select our organisation while installing the jira plugin, I’m still promted to login to sentry.io.

We’re using jira cloud and on-premise sentry.

Hi, we’re using Sentry on-premise and Jira Cloud, too. We do get the same issue - after installing the login page opens for sentry.io instead the on-premise base url.

Once you’re clicking on “configure” within jira manage apps area the app is not loading with the following message: “app is not responding”.

Any ideas?

Best,
Axel

See How to configure Jira Cloud in your on-premise Sentry